FREQUENTLY
ASKED QUESTIONS
You can find our help here, where we list some frequently asked questions.
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Q
What is the minimum order quantity?
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A: 20ft container, Sample or LCL order, price a little higher.
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Q
What is the production and delivery time?
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A: Production time is from 5 to 30 days. Depending on the quantity and model.
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Q
Can I order a sample?
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A: Yes. we will send a sample to you by shipping or DHL/TNT, but you must pay the sample and shipping or DHL/TNT fee.
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Q
Can we use our own shipping agent?
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A: Yes, you can.
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Q
Can we mix the 20ft / 40ft / 40HQ container?
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A: Yes, you can mix it , you can mix 3~5 models in a 20ft container for our children ATVs.
And you can mix 3~4 model in a 40FCL or 40HQ container for our 110cc to 250cc ATVs.
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Q
Can we use our own logo or design for sticker?
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A: Yes, you can. We welcome OEM. Please send email to us more details.
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Q
How often do you develop new models?
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A: We regularly develop 1 new model 3 months.
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Q
If I want to visit your factory, which is the nearest international airport and domestic airport ?
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A: Shanghai is the nearest international airport. Yiwu is the nearest domestic air port. 0-50days against packing design confirmed
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Q
Do you have CE?
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A: All of our ATVs have CE certificate.
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Q
How about your packing?
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A: Our packing is Steel frame and carton or honeycomb cartons
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Q
How about your Warranty?
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A: In a normal circumstance, we offer 1% free Spare Parts (based on the quantity ordered) to our customers.
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Q
What is your Terms of Payment?
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A: Terms of Payment: T/T or L/C at sight.